Frequently asked questions

Here we have gathered answers to the most frequently asked questions, asked by our guests. Chances are you might find the answer you´re looking for amongst them. If not, please don´t hesitate to contact us via email. Let´s be prepared.

General

  • Do I need any prior experience to participate in your tours?

    Since all of our tours are private we are able to adjust the difficulty and and experience level needed for each tour. However, for some of your tours it is advisable that you have have some background in the activity:

    Glacier hiking and glacier ice climbing
    There is no prior experience needed for those tours

    Waterfall ice climbing
    It is possible to try waterfall ice climbing if you do not have any prior ice climbing experience. We would choose an easy climbing route with easy access. If you have never done ice climbing before it is worth looking into our Ice climbing and glacier hiking tour on Sólheimajökull.

    Ski touring
    For our ski touring tours you have to be a competent off-piste skier and able to ski down in various conditions.

    Rock and alpine climbing
    No prior experience is needed for single pitch rock climbing. For multi pitch climbing it is advisable that your climbing level is at 5.7-5.8 and you have to know how to belay a lead climber.

  • Can I request a tour that is not on your website?

    Yes, without a doubt. Private guiding is what Asgard is all about and if you can dream your adventure, we can make it happen. If you do not find your perfect adventure on our website, do not hesitate to get in touch at [email protected]!

    Examples of private tours we have done in the past:

    • Expedition planning and support
    • Cross country ski touring
    • Expedition and polar training
    • Private hiking, day tours and multi-day tours
    • Location management and safety on film projects
    • Private tours for photographers
    • Alpine trekking on glaciated summits
    • Multiday tours in Greenland
  • Do you offer pickup service?

    In general we only meet our guests on location, or car pool from a central location in Reykjvaík. However, if you do not have your own car and can not meet us on location please get in touch.

  • What happens to my booking if the weather or conditions are bad?

    In case it is not possible to operate the tour due to weather or conditions we try the following things:

    Move the tour to a different date if that works for you, change to a different activity if you agree on that. If none of the above is possible and we have to cancel the tour due to weather or poor conditions, we will refund you the tour.

  • In how much advance should I book my tour with you?

    The short answer is: the longer the better. We have limited resources of guides and sometimes we are fully booked.
    For less technical tours like Glacier hiking, Glacier hiking and ice climbing, and alpine trekking tours we can usually accommodate you with a short notice. For more technical tours like Waterfall ice climbing, Rock climbing and alpine tours longer advance is better to secure a spot.
    Short notice can be 24 hours before departure and longer notice is at least two weeks before.

  • What is the best season for the activities you offer?

    The best season depends on what activity you choose. The appropriate season is stated at the top of each tour. To break it down:

    Glacier hikes and glacier ice climbing
    Available the whole year. This activity is not dependant on weather or conditions. The only time we have to cancel or post pone these activities is when the weather is really bad.

    Rock climbing and alpine rock climbing
    Rock climbing is a summer activity available May-October. This activity is highly weather dependant and not possible when the rock is wet or when it is raining. If you are interested in rock climbing outside of the season, it is possible if we have really good weather days. Please contact us for further information.

    Ski touring
    The best ski touring in the south-west part of Iceland is usually around spring time. The ski touring season is usually between Feb-May, however it is possible to ski outside the season if conditions are good or we ski the glaciers like on the tour “Ski touring Snæfellsjökull”. If you are interested to ski outside of the season please contact us for further information.

    Waterfall ice climbing and alpine winter climbing
    The main season is from late November to late March. Iceland has a maritime climate and temperatures fluctuate through out the season making this activity highly subject to weather and conditions. In case we have poor conditions for ice climbing we can always substitute the waterfall ice climbing with ice climbing on the glacier.

    Alpine trekking
    Snæfellsjökull can be climbed almost the whole year, appart from the darkest month of the year, December.
    Other bigger mountains like Eyjafjallajökull and Hvannadalshnúkur, the highest summit of Iceland, have the best conditions from early spring to late summer.

Other questions

  • How difficult is glacier hiking

    Glacier hiking on Sólheimajökull is easy to moderate. On our private tours we can adjust difficulty to the ability of the group. On average, we hike around 3 km on the tour on easy and relatively flat terrain.
    If the group is active and fit we deviate from the beaten path and explore more difficult areas on the glacier.

  • I’m a vegetarian/vegan, can special diets be accommodated?

    We will ensure that our guests with different dietary needs are looked after.
    All huts can offer a vegetarian option but is is important that you let us know in advance so the hut keeper can plan for this.
    Vegan option can be difficult to come around. Pleas get in touch with us and we can advice you on the possibilities.

  • What are the huts like?

    The huts are often very remote and sitting at high altitude, which means the comfort level is basic. They are clean and cozy and have everything you would wish for an overnight stay.

    Most of the huts have a hostel style dormitories where people have their own small space in a bunk bed. The hut provides blankets and pillows so you don´t have to carry a sleeping bag. Most of the time it is possible to charge your phone/camera in the hut but they do not have stable electricity so it is good to bring a power bank to charge your devices.

    The hut has a fully functioning kitchen and a bar where you can order lunch from a menu, coffee, cake or beer on tap. The quality of the water varies between huts and we recommend bottled water available for purchase at the hut.